At cljili, your privacy is not an afterthought — it's built into how we operate. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your own information as a player on our platform.
This Privacy Policy applies to all users of the cljili platform, including visitors, registered players, and former account holders. By using cljili, you consent to the data practices described in this document. If you have questions, contact us at [email protected].
At a Glance
A plain-language summary of the key privacy commitments cljili makes to every player on the platform.
We collect only the data necessary to operate the platform — registration details, transaction records, KYC documents, and usage data. Nothing more than what's needed.
Your data is used to operate your account, process payments, comply with PAGCOR regulations, prevent fraud, and improve the cljili platform experience.
We do not sell your data. Limited sharing occurs only with payment processors, identity verification providers, and regulatory bodies as required by Philippine law.
256-bit SSL encryption, access controls, regular security audits, and strict internal data handling policies keep your personal information safe at every layer.
Under the Philippine Data Privacy Act of 2012, you have the right to access, correct, delete, and object to the processing of your personal data held by cljili.
cljili uses cookies and similar technologies to keep you logged in, remember your preferences, and analyse platform performance. You can manage cookie preferences at any time.
cljili ("we," "us," "our") is committed to protecting the privacy and personal data of every individual who interacts with our platform. This Privacy Policy has been prepared in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the guidelines issued by the National Privacy Commission (NPC) of the Philippines.
This Policy applies to all personal data collected through the cljili website at https://cljili.com, our mobile applications, customer support channels, and any other touchpoint through which you interact with cljili. It covers data collected from registered players, prospective players who browse the platform without registering, and former account holders whose data we are required to retain under applicable law.
We encourage you to read this Policy in full. If anything is unclear or you have concerns about how your data is handled, our Data Protection Officer is available to assist — see Section 16 for contact details.
This Privacy Policy should be read alongside the cljili Terms & Conditions, which govern your use of the platform as a whole. Together, these documents form the complete framework for your relationship with cljili.
For the purposes of the Philippine Data Privacy Act of 2012 and applicable data protection legislation, cljili is the personal information controller in respect of the personal data collected through the platform. This means cljili determines the purposes for which, and the manner in which, your personal data is processed.
Where cljili engages third-party service providers to process personal data on its behalf — such as payment processors, identity verification providers, or cloud infrastructure partners — those parties act as personal information processors and are contractually bound to process your data only on cljili's documented instructions and in compliance with applicable Philippine data protection law.
cljili has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection obligations. The DPO's contact details are provided in Section 16.
cljili collects personal data that is necessary, adequate, and not excessive in relation to the purposes for which it is collected. The categories of personal data we collect include:
cljili does not collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where health-related information is voluntarily provided in the context of a responsible gaming self-exclusion request.
cljili collects personal data through the following means:
| Collection Method | Examples |
|---|---|
| Direct submission | Registration form, KYC document upload, deposit/withdrawal requests, support enquiries, survey responses |
| Automated collection | Cookies, server logs, session tracking, device fingerprinting, IP address capture during platform use |
| Third-party sources | Identity verification providers, payment processors, fraud prevention databases, and publicly available government records where permitted by law |
| Regulatory sources | PAGCOR self-exclusion registers and other regulatory databases that cljili is required to check as part of its licensing obligations |
cljili processes your personal data for the following purposes, each of which is supported by a lawful basis as described in Section 6:
To create, maintain, and administer your cljili account, including verifying your identity, processing your registration, and enabling you to log in and access platform features.
To process deposits and withdrawals in Philippine Peso (₱) via your chosen payment method, including GCash, PayMaya, BPI, BDO, and Metrobank. Transaction records are maintained as required by Philippine financial regulations.
To fulfil cljili's obligations under PAGCOR licensing conditions, the Anti-Money Laundering Act (AMLA) of the Philippines, the Data Privacy Act of 2012, and other applicable laws. This includes conducting KYC checks, screening against sanctions lists, and reporting suspicious transactions to the Anti-Money Laundering Council (AMLC) where required.
To detect, investigate, and prevent fraudulent activity, money laundering, bonus abuse, multi-accounting, and other prohibited conduct as defined in the cljili Terms & Conditions. This includes automated monitoring of account activity and transaction patterns.
To administer responsible gaming tools including deposit limits, loss limits, session reminders, and self-exclusion requests. Where a player has self-excluded, we retain sufficient data to enforce the exclusion and prevent re-registration during the exclusion period.
To respond to your enquiries, resolve disputes, and provide assistance through our 24/7 live chat and email support channels. Support interaction records are retained to maintain service quality and for training purposes.
To send you promotional offers, bonus notifications, and platform updates where you have provided your consent to receive such communications. You may withdraw your consent and opt out of marketing communications at any time through your account settings or by contacting support.
To analyse aggregated usage data, identify technical issues, and improve the performance, features, and user experience of the cljili platform. Where possible, this analysis is conducted on anonymised or pseudonymised data.
Under the Philippine Data Privacy Act of 2012, cljili relies on the following lawful bases for processing your personal data:
cljili does not sell, rent, or trade your personal data to any third party for their own marketing purposes. We share personal data only in the following limited circumstances:
We engage trusted third-party service providers who process personal data on our behalf under strict contractual data processing agreements. These include:
cljili will disclose personal data to PAGCOR, the Anti-Money Laundering Council (AMLC), the National Privacy Commission (NPC), and other competent Philippine authorities where required to do so by law, court order, or regulatory direction. We may also disclose data to law enforcement agencies where we have a good-faith belief that disclosure is necessary to prevent or investigate illegal activity.
In the event of a merger, acquisition, restructuring, or sale of all or part of cljili's business, your personal data may be transferred to the acquiring entity as part of that transaction. You will be notified of any such transfer and the privacy practices of the acquiring entity prior to the transfer taking effect.
cljili will never share your personal data with advertisers, data brokers, or any third party for commercial profiling purposes. Any sharing of data is strictly limited to what is necessary for the purposes described in this Policy.
cljili uses cookies and similar tracking technologies to operate the platform, remember your preferences, and analyse how the platform is used. The types of cookies we use are as follows:
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Strictly Necessary | Session management, authentication, security tokens, and fraud prevention. Required for the platform to function. | No — essential for operation |
| Functional | Remembering your language preference, display settings, and responsible gaming limit configurations. | Yes — via cookie settings |
| Analytics | Aggregated, anonymised data on how players navigate the platform, used to identify and fix usability issues. | Yes — via cookie settings |
| Marketing | Tracking interactions with promotional content to measure campaign effectiveness. Only used with your consent. | Yes — requires opt-in consent |
You can manage your cookie preferences at any time through the cookie settings panel accessible from the footer of the cljili platform. Please note that disabling certain cookies may affect the functionality of the platform.
cljili retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following retention periods apply as a general guide:
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with cljili's data disposal procedures.
cljili implements appropriate technical and organisational measures to protect your personal data against unauthorised access, accidental loss, destruction, alteration, or disclosure. Our security measures include:
While cljili takes all reasonable steps to protect your data, no online platform can guarantee absolute security. You are responsible for keeping your account credentials confidential and for notifying us immediately if you suspect any unauthorised access to your account.
Under the Philippine Data Privacy Act of 2012, you have the following rights in relation to your personal data held by cljili. To exercise any of these rights, please contact our Data Protection Officer using the details in Section 16. We will respond to all verified requests within thirty (30) days.
You have the right to request a copy of the personal data cljili holds about you, along with information about how it is being used.
You have the right to request correction of any inaccurate or incomplete personal data we hold about you.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal retention obligations.
You have the right to object to the processing of your personal data for direct marketing purposes at any time, with immediate effect.
You may request a copy of your personal data in a structured, commonly used, machine-readable format for transfer to another service provider.
If you believe cljili has mishandled your personal data, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
Some rights are subject to limitations under Philippine law. For example, we may be unable to delete data that we are legally required to retain under AMLA or PAGCOR regulations. We will always explain the reason if we are unable to fulfil a request in full.
The cljili platform is strictly intended for individuals who are 21 years of age or older, in accordance with Philippine law governing casino-style gaming. cljili does not knowingly collect personal data from individuals under the age of 21.
If you are a parent or guardian and believe that a minor has registered on the cljili platform or provided us with personal data, please contact us immediately at the details provided in Section 16. We will take prompt action to verify the situation, close any underage account, and securely delete the associated personal data.
Our KYC verification process, which requires submission of a government-issued ID confirming date of birth, is our primary mechanism for enforcing the age restriction. Any account found to belong to a person under 21 will be immediately suspended and all associated data handled in accordance with this Policy and applicable law.
The cljili platform primarily stores and processes personal data within the Philippines. However, some of our third-party service providers — including cloud infrastructure, identity verification, and fraud prevention partners — may process data in other jurisdictions.
Where personal data is transferred outside the Philippines, cljili ensures that appropriate safeguards are in place to protect your data to a standard equivalent to that required under the Philippine Data Privacy Act of 2012. These safeguards include contractual data processing agreements incorporating the standard clauses approved by the National Privacy Commission, and transfers only to jurisdictions that provide an adequate level of data protection.
You may request further information about the specific safeguards applicable to any cross-border transfer of your personal data by contacting our Data Protection Officer.
The cljili platform may contain references to third-party services, such as payment gateways, that operate under their own privacy policies. When you interact with a third-party service — for example, when completing a GCash or PayMaya transaction — you are subject to that provider's privacy practices, which are outside cljili's control.
cljili is not responsible for the privacy practices or content of any third-party services. We encourage you to review the privacy policies of any third-party providers you interact with in connection with your use of the cljili platform.
cljili may update this Privacy Policy from time to time to reflect changes in our data practices, applicable law, or regulatory requirements. When we make material changes to this Policy, we will notify registered players by email and by posting a prominent notice on the platform prior to the changes taking effect.
The "Last Updated" date at the top of this page indicates when the current version of the Policy was published. We encourage you to review this Policy periodically to stay informed about how cljili protects your personal data.
Your continued use of the cljili platform following the publication of an updated Privacy Policy constitutes your acknowledgement of the changes. If you do not agree with any changes to this Policy, you should cease using the platform and may close your account in accordance with the Terms & Conditions.
If you have any questions, concerns, or requests relating to this Privacy Policy or the handling of your personal data by cljili, please contact our Data Protection Officer using the details below. We are committed to addressing all privacy-related enquiries promptly and transparently.
Data Protection Officer — cljili
Email: [email protected]
General Support: [email protected]
Response Time: We aim to acknowledge all privacy requests within 72 hours and provide a substantive response within 30 days.
Availability: 24 hours a day, 7 days a week via live chat on the platform.
If you are not satisfied with our response to your privacy concern, you have the right to escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the independent regulatory authority responsible for enforcing the Data Privacy Act of 2012.
Data Protection
cljili is built on trust. Here's a quick look at the concrete steps we take to keep your personal data safe every single day.
All data in transit is encrypted using industry-standard 256-bit SSL/TLS protocols — the same level used by major Philippine banks.
Strict role-based access ensures only authorised cljili staff can view your data, and only when there is a legitimate operational reason to do so.
Independent third-party security specialists conduct regular penetration tests and audits of the cljili platform and data infrastructure.
In the unlikely event of a data breach, cljili will notify affected players and the National Privacy Commission within the timeframes required by Philippine law.
Ready to Play?
Now that you know exactly how cljili protects your personal data, you can play with complete peace of mind. Join over a million Filipino players who trust cljili for fair games, fast GCash payouts, and a platform that takes privacy seriously. Must be 21 years or older to play.